When to use this template
- A third party (employer, bank, broker) did not send records you needed.
- You asked for them in good time, more than once, and kept proof.
- You filed as soon as you got the records or a workable substitute.
Reasonable cause letter: Unable to Obtain Records
Replace every [bracketed] blank with your own facts and dates, and delete what does not apply. Only state what you can document.
39 blanks to fill in
[Your full name] [Spouse's full name, if a joint return (optional)] [Street address] [City, state and ZIP code] [Daytime phone number]
[Date]
Internal Revenue Service [Address from your notice, or the IRS address for your state]
Re: Request for penalty relief for reasonable cause (Unable to Obtain Records) Taxpayer: [Your full name] Taxpayer ID: [SSN or ITIN] Tax form and year: [Tax form, for example 1040], [Tax year] Notice: [Notice number, for example CP14] dated [Notice date] Penalty: [Penalty name, for example failure-to-file], [Penalty amount]
Dear Sir or Madam:
I am asking the IRS to remove the [Penalty name, for example failure-to-file] penalty of [Penalty amount] for tax year [Tax year] for reasonable cause. Below I explain what happened, how it kept me from complying, and what I did to comply once I could. Copies of supporting documents are enclosed.
1. What Happened
I was unable to file my [Tax Year] tax return by the deadline because I could not obtain [Records Needed] from [Third Party]. I needed these records to [Why Records Were Needed]. I first requested these records on [First Request Date] and made [Number of Attempts] attempts to obtain them.
2. How It Prevented Compliance
Without [Records Needed], I was unable to [What You Could Not Do] because [Specific Reason]. The [Third Party] [Why Records Were Unavailable]. I could not use alternative information because [Why No Alternative]. I had no other source for this information because [No Other Source].
3. Ordinary Business Care Exercised
I exercised ordinary business care by [Care Exercised]. My attempts to obtain the records included: (1) [Attempt 1], (2) [Attempt 2], and (3) [Attempt 3]. I also tried alternative approaches: [Alternative Attempts]. I have a history of [Compliance History].
4. Corrective Actions Taken
Once I was able to obtain the necessary records [How Records Were Obtained], I immediately [Corrective Actions]. I [Filing/Payment Action] on [Compliance Date]. The records were finally obtained on [Date Records Obtained], which was [Delay Explanation].
For these reasons, I ask the IRS to remove the penalty. If you need more information, you can reach me at [Daytime phone number]. Thank you for considering my request.
Sincerely,
[Signature] [Your full name]
[Spouse's signature, if a joint return (optional)] [Spouse's full name, if a joint return (optional)]
Enclosures: - Copy of notice [Notice number, for example CP14] - Copies of Record Requests - Evidence of Third Party Unavailability - Timeline of Attempts
Free to copy, edit and send — anyone may use this text for any purpose, no credit needed. Template licence
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Answer a few questions and our free tool fills in the letter for you.
Open the free toolWhat to attach
- Copy of the IRS noticeRequired
All pages.
- Copies of Record RequestsRequired
Letters, emails, or faxes requesting the records
- Evidence of Third Party UnavailabilityRequired
Proof the third party could not provide records
- Timeline of AttemptsRequired
Written timeline showing all attempts with dates
- IRS Wage and Income TranscriptOptional
Form 4506-T request showing you tried to get IRS records
- Pay Stubs or Bank StatementsOptional
Alternative records you attempted to use
Where to send it
If you are answering a notice, mail your request to the return address on that notice.
No notice? Use the IRS address for your state below. It is the address for Form 1040 returns without a payment; business and other returns use different addresses.
Keep a copy of everything you send, and use a mailing method that gives you proof of mailing.
Where to file addresses on irs.govMake your letter stronger
What to stress
- You started requesting records WELL BEFORE the deadline
- You made MULTIPLE attempts using DIFFERENT methods
- The records were ESSENTIAL and had no substitute
- The third party was UNABLE to provide records (not just slow)
- You filed PROMPTLY once records became available
- You explored ALTERNATIVE sources (IRS transcripts, pay stubs, etc.)
What not to say
- "I was waiting for my W-2" without documenting follow-up attempts
- "My employer was slow" - you need to show they could NOT provide, not just slow
- Single request without follow-up is not diligent
- "I didnt know I could get an IRS transcript" - shows lack of care
- Waiting until after the deadline to start requesting records
- "I assumed they would send it" - assumes dont show care
Common reasons the IRS says no
- Only one request made without follow-up
- Requests started after the deadline had passed
- Records were available from alternative sources
- Third party was slow but eventually provided records
- Taxpayer could have filed extension while waiting
- Extended delay between obtaining records and filing
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